Requesting and sending transcripts

Before the release of results, students should contact their counsellor or DP/CP coordinator to submit a transcript request to the IB on their behalf.

Students can select up to six universities worldwide. An admissions centre, such as the Universities and Colleges Admissions Service (UCAS) in the UK or Uni-Assist in Germany, counts as one request. A fee will be charged for each additional request that is submitted beyond the first six, regardless of whether any previous requests have been made for that student.

On the day of results release, results are made immediately available to institutes via IBIS, the IB’s secure website for results. For institutions that do not use IBIS, the IB sends paper transcripts.

IB graduates who need to make additional transcript requests after the release of results must do so via the IB’s Request for results service (RRS) for a fee.

While it is uncommon, graduates may have to request that their results and/or certificate be legalized in addition to requesting their transcript be sent to universities. Read more about legalization.

Before the release of results, it is free to request up to six transcripts. Students must submit any additional requests through the Request for results service (RRS). RRS requests include a processing fee of approximately USD 20.

After the release of results, graduates must submit all requests through RRS.

Please note that the IB does not accept cash, postal orders or American Express. If your payment is not accepted, please contact your card provider to authorize the international transaction.

The IB transcript of grades will display the student’s

• full name
• date of birth
• name of the school attended
• subjects the candidate was registered for
• language the subject was taught in
• grades achieved for each subject.

For Diploma and Retake category candidates, the total points achieved and the overall Diploma result also will be displayed.

The IB sends student transcripts to universities following a request made by a school (or by a student if the request is made after the release of results).

There are three ways universities can receive results:

1. Electronically from the IB
2. Electronically through a central body such as an admissions processing centre or ministry of education
3. Paper delivered by courier

The IB strongly encourages schools and students to refrain from sending screenshots of IBIS that contain student results to universities.

If they receive transcripts:

1. Electronically from the IB: The university is able to access the results on IBIS immediately after the IB releases them. The IB also sends universities additional alerts of any grade changes after the release of results. For graduates (of either current or previous sessions) who make new transcript requests, results will be available to universities as soon as the IB processes them.

2. Electronically through a central body: The university receives results through the central body that processes these. Please be mindful that universities will not receive the results immediately.

3. Paper delivered by courier: The university or processing centre receives the results via a courier service. The IB sends paper results from the IB Global Centre in Cardiff, UK, and universities/processing centres normally receive these within two to four weeks following the issue of results. Due to the volume of requests received during the peak months of December through January and July through September, transcript requests may take longer to process. The IB is not responsible for delays in the postal service or in processing transcripts at universities. Delivery of paper transcripts may take up to several weeks.

No. If a student’s grades change after the university receives their original transcript, the IB will send the university an updated transcript free of charge.

If the university has opted to receive transcripts via IBIS, they automatically will receive an email confirming changes to have been made in a grade and reflected on the transcript available for download.  If the university has opted to receive transcripts by paper, the IB will print an updated transcript and send it to the university.

Please contact IB Answers and provide the following candidate information: name, school, exam session, and session number or person code. Please also provide the university name and country (and IBIS code if known). A representative from the IB Team will provide support.

No. The IB sends transcripts to universities in the format they have requested, either electronically via IBIS or by paper.

Graduates can use the IB’s candidate website to access their results (if their school has provided login credentials). They also can review where their transcripts have been sent and in which format – electronic or paper.

No. The IB does not provide official transcripts to graduates. However, all graduates will receive a copy of their certificate and results at the end of the exam session. These documents are sent directly to schools for them to distribute to students.

Yes. If a Diploma or certificate has been lost or destroyed, students can request a replacement. To submit a request using a debit or credit card, please complete the online Request for results service form (RRS).