Feedback and complaints

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The International Baccalaureate® (IB) welcomes feedback on every aspect of its work and uses the information it receives to make services even better.

We value your views and aim to make continuous improvements based on the feedback we receive. Both positive and negative feedback is welcome and we will do our best to turn issues into action. 

Please use the guide below to ensure that your enquiry or concern is directed to the appropriate department:

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