Cancellation policy

Last updated:

To cancel your registration, log in here using your email address and confirmation number, then go to “CANCEL REGISTRATION”.

For cancellations made on or before 26 February 2025, a credit note will be issued for the full registration fee. Cancellations made on or after 27 February 2025, will forfeit 100% of the registration fee with the following exceptions:

  • Change in travel regulations restricting participants travelling to Singapore.
  • Change in local regulations limiting the number of participants allowed at the conference.
  • Due to personal medical reasons. Participants will need to submit a doctor’s or other medical practitioner’s report.

Attendees who wish to receive a credit note based on the listed exceptions must make this request within two weeks after the conclusion of the conference.

If you have any questions or concerns, please contact [email protected].