To cancel your registration, log in here using your email address and confirmation number, then go to “CANCEL REGISTRATION”.
For cancellations made on or before June 23, 2025, a credit note will be issued for the full registration fee. Cancellations made on or after June 24, 2025, will forfeit 100% of the registration fee with the following exceptions:
- Change in travel regulations restricting participants travelling to New Orleans.
- Change in local regulations limiting the number of participants allowed at the conference.
- Due to personal medical reasons. Participants will need to submit a doctor’s or other medical practitioner’s report.
Attendees who wish to receive a credit note based on the listed exceptions must make this request within two weeks after the conclusion of the conference.
If you have any questions or concerns, please contact [email protected].
Can’t attend? Here’s how to transfer your registration to someone else:
If you registered but are unable to attend, your registration can be transferred to someone else.
Access your registration here and go to “SUBSTITUTE REGISTRATION”. You will need to provide the new registrant’s name and email address. The new registrant will receive an email to access their registration and adjust it, if required.
