Alternative authentication

Alternative authentication offers you a way of using secure authentication if you do not wish to use a QR code. There are a variety of ways in which you can do this.

If you do not wish to use a QR code as an authentication method, click “Start” on the PingID welcome page, then choose your preferred method from the list along the bottom of the next page.

 

Alternative methods.png

 

SMS Authentication

After you choose to authenticate via SMS, select your country’s flag and type your mobile phone number into the box.

 

Alternative methods 2.png

 

You'll then receive a confirmation text message with a personal authentication code.

 

Alternative methods 3.png

 

After receiving the text message, type the authentication code into the verification box on your desktop. You'll then see a message that confirms successful authentication.

Voice call authentication

After choosing to authenticate via voice call, select your country’s flag and type your mobile phone number into the box.

 

Alternative methods 4.png

 

You will receive a phone call with an automated message telling you your personal authentication code. Enter your code into the verification box, and click “Verify”.

 

Alternative methods 5.png

 

You'll then see a message that confirms successful authentication.

Email authentication

After you choose to authenticate via email, enter your email address.

 

Alternative methods 6.png

 

You will receive an email containing your personal authentication code, which you must then enter into the box on your desktop web browser. Next click ‘Verify’.

 

Alternative methods 8.png

 

You'll then see a message that confirms successful authentication.

Desktop application authentication

After choosing to authenticate using the desktop application, you will see your pairing key.

 

Alternative methods 9.png

 

Enter your pairing key into the box on your desktop application.

 

Alternative methods 10.png

 

Create a new pin, and re-enter it into the application.

 

PairingPairing

 

Enter the code displayed in the application into the authentication web page.

 

Pairing

 

You'll then see a message that confirms successful authentication.

YubiKey Authentication

After choosing to authenticate via YubiKey, insert the YubiKey and touch the logo.

 

Alternative methods 11.png

 

You'll then see a message that confirms successful authentication.