Alternative authentication

Alternative authentication offers you a way of using secure authentication if you do not wish to use a QR code. There are a variety of ways in which you can do this.

If you do not wish to use a QR code as an authentication method, click “Start” on the PingID welcome page, then choose your preferred method from the list along the bottom of the next page.

 

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SMS Authentication

After you choose to authenticate via SMS, select your country’s flag and type your mobile phone number into the box.

 

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You'll then receive a confirmation text message with a personal authentication code.

 

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After receiving the text message, type the authentication code into the verification box on your desktop. You'll then see a message that confirms successful authentication.

Voice call authentication

After choosing to authenticate via voice call, select your country’s flag and type your mobile phone number into the box.

 

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You will receive a phone call with an automated message telling you your personal authentication code. Enter your code into the verification box, and click “Verify”.

 

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You'll then see a message that confirms successful authentication.

Email authentication

After you choose to authenticate via email, enter your email address.

 

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You will receive an email containing your personal authentication code, which you must then enter into the box on your desktop web browser. Next click ‘Verify’.

 

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You'll then see a message that confirms successful authentication.

Desktop application authentication

After choosing to authenticate using the desktop application, you will see your pairing key.

 

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Enter your pairing key into the box on your desktop application.

 

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Create a new pin, and re-enter it into the application.

 

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Enter the code displayed in the application into the authentication web page.

 

Pairing

 

You'll then see a message that confirms successful authentication.

YubiKey Authentication

After choosing to authenticate via YubiKey, insert the YubiKey and touch the logo.

 

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You'll then see a message that confirms successful authentication.