Cancellation policy

Cancellations made before Monday 16 November 2020 will be issued a credit note for the full registration fee.

Cancellation made between Tuesday 17 November and 7 December 2020, will forfeit 100% of the registration fee.

 

How to transfer your registration to someone else

If you registered but are unable to attend, you can transfer your registration to someone else. Click here to access your registration and click 'Substite registration'. You will need to provide the new registrant’s name and email address.  The new registrant will receive and email to complete their registration.

 

How to cancel

If you registered as an individual, you can either cancel or transfer your registration to someone else. Please see “how to transfer your registration to someone else” section.

If you made a group registration and would like to cancel, please contact globalconferences@ibo.org for guidance.

Applicable credit card refunds will be processed to the same credit card used.

For IB World Schools, applicable credits will be issued to school accounts. Contact myaccount@ibo.org for more details for future credit use.