Frequently asked questions (FAQs)

How can I register for the conference? 

You can register for the International Baccalaureate (IB) Virtual Conference here. 

How much is the registration fee? 

The IB is offering both individual registrations and group registrations. An individual registration costs 250 USD plus applicable taxes. A group registration that includes five registrations costs 1,000 USD plus applicable taxes.

More information can be found here.

Can I register multiple people? 

The IB is offering group registrations for the virtual conference. A group includes five individual registrations and costs 1,000 USD.

How can I register more than five people using group registration? 

A group includes five individual registrations and costs 1,000 USD. If you want to register more participants, you can purchase another group registration or you can purchase an individual registration for 250 USD. 

For example, if you wish to register seven participants, you can purchase one group registration and two individual registrations. The cost will be 1,500 USD plus applicable taxes (without the group registration the cost would be 1,750 USD). 

Is it possible to register in French or Spanish?

Yes, the conference registration is available in English, French and Spanish.

When is the registration deadline? 

Registration will remain open until the end of the conference on Friday 22 October 2021 or until the event is sold out. However, the later you register the more you will miss! If you register on 19 October, you will have missed some sessions and opportunities to interact with speakers, exhibitors, IB staff and other IB educators. 

Whenever you register, all participants will have access to the platform (including recordings of all keynote speakers, expert sessions and breakouts) until Wednesday 22 December 2021. 

Information on how to register can be found here. 

I have submitted my registration, but I haven’t received a confirmation email. Why? 

Please check your junk or spam folder. If you are still unable to find it, please contact the Global Conferences Team at globalconferences@ibo.org for further support. 

What is the cancellation policy? 

Cancellation dates for the pre-conference workshops 

For cancellations made on or before Sunday 26 September 2021, a credit note will be issued for the full registration fee. Cancellation made on or after Monday 27 September 2021, will forfeit 100% of the registration fee.

If you registered as an individual, you can either cancel or transfer your registration to someone else. Please see the “How to transfer your registration to someone else” section. 

If you made a group registration and would like to cancel, please contact globalconferences@ibo.org for guidance. 

Applicable credit card refunds will be processed to the same credit card used. 

For IB World Schools, applicable credits will be issued to school accounts. Contact myaccount@ibo.org for more details for future credit use. 

I am unable to attend the conference; can I transfer my registration to someone else? 

Yes. If you are unable to attend the conference you can transfer your registration to someone else. Click here to access your registration. Using the email address used for registration and the confirmation number, go to “SUBSTITUTE REGISTRATION”. You will need to provide the new registrant’s name and email. The new registrant will receive an email to complete his or her registration. 

If you have any questions, please contact globalconferences@ibo.org.

How can I cancel my registration? 

If you registered as an individual, click here to access your registration. Using the email address used for registration and the confirmation number, go to “SUBSTITUTE REGISTRATION”. You will need to provide the new registrant’s name and email. The new registrant will receive an email to complete his or her registration. 

If you made a group registration and would like to cancel, please contact globalconferences@ibo.org for guidance. 

Cancellation dates for the main conference 

For cancellations made on or before Sunday 26 September 2021, a credit note will be issued for the full registration fee. Cancellation made on or after Monday 27 September 2021, will forfeit 100% of the registration fee.

I attended the conference. Where can I find my certificate of attendance? 

If you have attended the conference, your certificate of attendance will be emailed to you within a couple of weeks from the end date of the conference. If you have not received it, please remember to check your junk or spam folder. 

Alternatively, you can also download your certificate by logging in to your registration with your email address and confirmation number. Please click on the “Certificate of attendance” button to download it. 

What types of sessions will be offered during the virtual conference? What topics will be covered during the conference? 

The content at the IB Virtual Conference will be presented in different formats, including keynote speakers, topic expert sessions and breakouts (IB staff and peer-to-peer). 

Keynote speakers will deliver “big picture” presentations about education and the conference theme. 

Topic expert sessions will be delivered by subject-matter experts on topics that have an impact on the IB community. 

Breakout sessions will include external peer-to-peer (single presenter, co-presenters, multi-presenters, panels) and presentations led by IB staff. Breakouts will have interactive features such as polling, questions and answers (Q&A) and discussions. 

Visit the programme page on our website for more information. More information about the sessions will be made available nearer the time of the conference. 

How can people submit proposals to be presenters at the virtual conference be submitted?

Do you have an idea for a breakout session? Please visit the “Call for proposal” page for more information. The deadline for submitting a proposal is Monday 19 July 2021 at 11.59pm Eastern Daylight Time (EDT).

If you have any questions, please contact globalconferences.program@ibo.org.

How will the IB’s official languages be supported in the virtual conference? 

The conference will be held in English with the conference’s virtual platform available in English, French and Spanish. There will be some sessions in Spanish and French. There will also be captioning in all three languages. Captions will be made available either live or once the recording is available on demand. More details will be posted on the virtual platform during the conference.

The conference website and conference registration are available in English, French and Spanish.

Will I have access to the virtual conference platform after 22 October 2021? 

Yes! The platform will be accessible until Wednesday 22 December 2021. 

All sessions—keynote speakers, expert sessions and breakouts—will be recorded and available on the platform. You will also have access to any resources that have been posted to the platform. 

What is the registration fee currency? 

The registration fee is in US dollars (USD). However, schools can pay in the currency that is listed in their accounts with the IB. If you have any finance questions, including about paying in different currencies, contact myaccount@ibo.org. 

I have a query about my invoice. Who should I contact? 

For any finance-related queries, please contact our finance department at myaccount@ibo.org  

What are the payment options? 

Registration fees for IB World Schools (individual or group registration) can be paid by credit card, wire transfer or cheque (the latter for the Americas region only). 

Registration fees for non-IB World Schools (individual or group registration) must be paid by credit card at the time of registration. 

Credit card 

If paying by credit card (Visa or Mastercard), you will be asked to fill in your credit card information at the end of the registration process. 

Only one credit card can be used. Payment cannot be split between multiple credit cards. 

The registration fee will be automatically deducted from your credit card. The IB does not charge any processing fee for credit card transactions. 

Wire transfer 

Please inform your bank that all costs are to be met in advance and that the IB must receive the exact amount due. To record your payment correctly, quote the following relevant references. 

Invoice or order number 
School name and account number or the IB Information System (IBIS) code 
Event location and date: IB Virtual Conference, 18–22 October 2021

Cheque (Americas region only) 

You must submit a printed invoice with payment to the address below. 

International Baccalaureate Organization 
PO Box 5950 
New York, NY 10087-5950 

Note: Canada-based IB World Schools should send cheque payments to the following address, along with a copy of their invoice. 

International Baccalaureate 
PO Box 15081 
Station A 
Toronto, Ontario M5W 1C1 
Canada 

There is no purchase order payment option when I register, but my school or school district has a purchase order process to follow to pay for registration. How can I pay? 

If your school or school district requires a purchase order, you should follow your school’s internal process. 

During registration, you should select the payment method that will be used to pay for the registration once the purchase order has been approved by your school or school district. 

Once your school or school district has approved the purchase order, please send the purchase order number to our finance team at myaccount@ibo.org (reference your school and the IB Virtual Conference).