Cancellation policy

Last updated:

To cancel your registration, log in here and go to “CANCEL REGISTRATION”.  

For cancellations made on or before 23 May 2024, a credit note will be issued for the full registration fee. Cancellations made on or after 24 May 2024 will forfeit 100% of the registration fee with the following exceptions: 

  • Change in travel regulations restricting participants travelling to Bogotá. 
  • Change in local regulations limiting the number of participants allowed at the conference. 
  • Due to personal medical reasons. Participants will need to submit a doctor’s or other medical practitioner’s report. 

Attendees who wish to receive a credit note based on the listed exceptions must make this request within two weeks after the conclusion of the conference.  

If you have any questions or concerns, please contact globalconferences@ibo.org