Frequently asked questions (FAQs)
How much is the registration fee?
Registration for the main conference, including a pre-conference workshop, costs 1,250 EUR plus 21% VAT (the International Baccalaureate (IB) will provide a 5% discount). Registration for the main conference only costs 950 EUR plus 21% VAT (the IB will provide a 5% discount).
More information can be found here.
Can I register multiple people?
Yes. A group discount is also available—register 10 participants for the main conference and get your 11th registration for free by contacting us at email@example.com.
Is it possible to register in French or Spanish?
Yes, the conference registration is available in English, French and Spanish.
When is the registration deadline?
Registration will remain open until Thursday 6 October 2022 or until the event is sold out.
I have submitted my registration, but I haven’t received a confirmation email. Why?
Please check your junk or spam folder. If you are still unable to find it, please contact us at firstname.lastname@example.org for further support.
Can I walk in and register to attend in person on-site at the conference venue?
Yes, walk-in registration is allowed.
I attended the conference. Where can I find my certificate of attendance?
If you have attended the conference, your certificate of attendance will be emailed to you within a couple of weeks from the end of the conference. If you have not received it, please remember to check your spam or junk folder.
Alternatively, you can also download your certificate by logging in to your registration with your email address and confirmation number. Please go to the “Certificate of attendance” button to download it.
Cancellations, refunds and transfers
How can I cancel my registration?
If you registered as an individual, click here to access your registration. Using the email address used for registration and the confirmation number, go to ‘“CANCEL REGISTRATION” and fill out the required information. Please note that your refund will be issued using the original payment method.
If you made a group registration and would like to cancel, please contact email@example.com for guidance.
Cancellation dates for the main conference
For cancellations made on or before 14 September 2022, a credit note will be issued for the full registration fee. Cancellations made on or after 15 September 2022 will forfeit 100% of the registration fee with the following exceptions.
- A change in travel regulations restricting participants travelling to The Hague.
- A change in local regulations limiting the number of participants allowed at the conference.
- Personal medical reasons: participants will need to submit a doctor’s or other medical practitioner’s report or note.
For exceptions, refunds can only be made up to two weeks after the end of the conference. Please make sure to contact us about any requests at firstname.lastname@example.org no later than 22 October 2022. No requests will be reviewed after this period.
I am unable to attend the conference; can I transfer my registration to someone else?
To transfer your registration, access your registration and go to “SUBSTITUTE REGISTRATION”. You will need to provide the new registrant’s name and email address. No substitution is allowed after Wednesday 5 October 2022.
I registered to attend the conference, but I am unable to attend due to travel and/or government regulations. What should I do?
You may cancel your registration or transfer your registration to someone else. Please refer to our cancellation policy or read about how to transfer your registration to someone else.
It is the responsibility of the individual to contact the IB Global Conferences team if they are affected. Refunds will not be available for no-shows.
It is the responsibility of the individual to ensure they are eligible to enter the Netherlands. Click here for the latest information on travel in and out of the Netherlands.
I have registered for a pre-conference workshop; can I switch to another workshop?
You may change a pre-conference workshop, subject to availability, on or before Wednesday 5 October 2022. Changes can be made by logging in to the registration system. Click here to access your registration and go to “MODIFY REGISTRATION”. If you need help, please contact us at email@example.com.
Changes will not be allowed after Wednesday 5 October 2022.
COVID–19 related questions
Do I need to be vaccinated to attend the conference?
Following Dutch government advice, attendees will no longer be required to wear facial coverings. The IB will not require proof of vaccination; however, we encourage attendees who are not fully vaccinated or who are immunocompromised to consider wearing a mask and to exercise safe social interactions.
The conference will be organized in accordance with Dutch government recommendations and guidelines. The IB will continuously monitor the evolving COVID–19 situation and provide the necessary updates.
Dutch coronavirus advice in brief
Can foreign attendees travel to The Hague to attend the conference?
Regulations may differ according to the country from which you’re travelling. Refer to the Government of the Netherlands’s website for more information: “Travelling to the Netherlands from abroad”.
What types of sessions will be offered during the conference? What topics will be covered during the conference?
The content at the IB Global Conference, The Hague 2022 will be presented in different formats, including inspirational speaker sessions, and IB staff and peer-to-peer breakout sessions.
Visit the “Information about sessions” page on our website. More information about the sessions will be made available in the coming months.
How can I submit a proposal to present at the conference?
Unfortunately, the submission deadline has already passed, and we cannot accept any further presentation session proposals. We have responded to all applicants as of 24 May 2022.
How will the IB’s official languages be supported in the conference?
The conference will be held in English, with some sessions in French and Spanish.
The conference website and conference registration are available in English, French and Spanish.
What is the registration fee currency?
The registration fee is in Euros (EUR). However, schools can pay in the currency that is listed in their accounts with the IB. If you have any finance questions, including paying in different currencies, contact firstname.lastname@example.org.
I have a query about my invoice. Who should I contact?
For any finance-related queries, please contact our finance department at email@example.com.
What are the payment options?
IB World Schools (individual or group registration)
Credit card payments
Payments by credit card can be made while registering or by logging back into the registration using the link included in the confirmation email. Go to “Already registered?” and enter the email address used to register and the confirmation number. Go to “SUBMIT PAYMENT”.
Non-credit card payments
Once the registration is completed, the IB World School will receive an invoice with instructions on how to pay. If you require information prior to receiving the invoice, please contact firstname.lastname@example.org.
Independent (individual or group registration)
Independent registrations must be paid using only one credit card at the time of registration.
There is no purchase order payment option when I register, but my school or school district has a purchase order process to follow to pay for registration. How can I pay?
If your school or school district requires a purchase order, you should follow your school’s internal process.
During registration, you should select the payment method that will be used to pay for the registration once the purchase order has been approved by your school or school district.
Once your school or school district has approved the purchase order, please send the purchase order number to our finance team at email@example.com (reference your school and the IB Global Conference, The Hague).